Today’s travellers’ preferences are dominated by mixing the best of traditional and digital experiences. First impressions can be crucial to a relationship. That is why we have integrated a Self-Service Check-in/Out Kiosk to ensure a complete, self-directed, seamless check-in/out experience for our hotel guests. Furthermore, guests will no longer need to worry about confusing procedures or waiting in line for counter service, resulting in more pleasant hotel stays.
Our kiosk enables a practically seamless reception, where it will guide guests through a secure, yet fast check-in – from collecting the required advance payment through filling in the registration cards and issuing room keys as well as easy check-out. It creates more opportunity for guest interaction and at the same time improve the guest experience by reducing the traditional stop at the front desk, while our staff can switch their focus to face-to-face services that are more valuable than handing out a registration card and a key.
Begin your journey to Penang with Ixora Hotel Penang and experience exceptional services and outstanding amenities that will provide you with all the comforts that you will need during the stay.