Reservation Terms and Conditions

(Applicable for booking made directly to hotel)

  • All rates quoted are in Malaysian Ringgit (MYR) and subject to 0% Goods and Service Tax (GST) and MYR 3.00nett Local Government Fee per room per night.
  • Effective 1st September 2017, a Tourism Tax of RM10 flat rate per room per night will be imposed for foreign guests. Malaysians and permanent residents are exempted from paying the levy.
  • Check-in time is 02:00 PM and check-out time is 12:00 PM. Early arrival or late departure is subject to availability upon request.
  • Room will be held until 06:00 PM on the day of arrival unless guaranteed with cash or credit card.
  • Reservation may be cancelled or modified free of charge up to 48 hours before 04:00 PM of the arrival date.
  • Cancellation or modification within 48 hours prior to 04:00 PM arrival date will incur a charge of the first night booked.
  • In the case of a no-show, a no-show fee of the first night booked will be charged to the credit card guaranteed on booking.
  • Guests must be 18 years or older with valid identification to reserve a room. All guests under the age of 18 must be accompanied by a parent/guardian.
  • Hotel room photos may not be specific to the actual room allocated. Photos are indicative only. Accommodation facilities listed may not apply to all room types.
  • Special requests are subject to availability upon check-in and may incur additional charges.
  • Additional package options such as Extra Bed and Taxi Service are subject to availability.
  • Car Parking is subject to availability.
  • No pets are allowed.